Frequently Asked Questions (FAQ)

Where are you based?

Magenta Mariage is a registered company based in France. We also operate with a UK warehouse and fulfillment network for UK deliveries.

Do you ship to the United Kingdom?

Yes, we currently ship exclusively within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Do you offer free shipping?

Yes, all UK orders include free tracked delivery.

How long does delivery take?

Most orders are processed within 1–2 business days and delivered within 2–5 business days after dispatch.

Where are orders shipped from?

Orders are dispatched through our UK warehouse and fulfillment network.

What products do you sell?

We offer a wide range of products including:

• Garden sheds & outdoor storage

• Lawn mowers & garden machinery

• Fitness equipment

• Home & outdoor products

• Wedding & event accessories

Are your products genuine?

Yes, we only supply genuine products sourced from trusted brands and suppliers.

Do your products include warranty?

Yes, many products include manufacturer warranty coverage. Warranty length depends on the product and brand.

Do you offer shed installation services?

Yes, installation services are available for selected shed models depending on the product and your location.

Do customers pay import duties?

No, customers do not pay additional import duties or customs charges for UK deliveries.

What payment methods do you accept?

We accept secure online payments including major debit/credit cards, PayPal, and Shopify Payments.

Do you offer cash on delivery?

No, all orders must be completed through our secure checkout process.

Can I return my order?

Yes, we offer a 30-day return policy on eligible items. Please see our Refund & Return Policy for full details.

How can I contact customer support?

📧 support@magentamariage.shop
📞 +33 7 57 90 60 95

Customer Support Hours:
Monday to Friday – 9:00 AM to 6:00 PM (CET)

Business Information

MAGENTA MARIAGE R
84 Avenue Gallieni 84–90
93140 Bondy
France

VAT Number: FR65529386377
SIRET: 52938637700038

UK Warehouse & Fulfillment:
2 Sergeants Way
Bedford MK41 0EH
United Kingdom